There are a number of possible causes for DCOM errors. Solution: Ping the Client PC to make sure that there is not a network problem. Check the Windows® Eventlog: a) Windows Eventlog Error: “CoCreateInstance Failed. The RPC server is unava

When configuring MFP Application following error may appear: "Error while connecting to the web service. Please verify that the Therefore™ MFP Manager has been started. Please verify IP Address and the port number."

Solution:

1. Make sure that the Therefore™ MFP Manager Service is running on a Therefore Server
2. Make sure that ports 8372 and 8373 are opened in a firewall

Applied to Versions: All Versions